Law Tram is a secure, online platform that connects individuals and businesses with licensed Australian solicitors. Our service is free to use and designed to provide obligation-free legal consultations based on your specific situation.
All solicitors on our platform are licensed in Australia and registered with the law society or institute of their state or territory. Each one is vetted to ensure professional standards are upheld.
No, Law Tram is not a law firm. We facilitate access to independent solicitors who provide legal advice directly to you if they choose to assist with your matter.
No. You can choose to interact directly with solicitors through the platform. The AI paralegal simply helps structure your matter clearly and anonymously before it’s reviewed.
There’s no obligation to continue if no solicitor is available or if none are suitable for your needs. You remain in control of whether to proceed or not.
Yes, but we recommend disclosing this to your current lawyer first. Law Tram can offer a second opinion or assist with a separate legal issue.
Law Tram is best suited for non-urgent matters. If your issue is time-sensitive or involves imminent risk, please seek immediate legal help or contact emergency services if appropriate.
Yes, individuals under 18 can use Law Tram to seek legal assistance. However, parental or guardian consent may be required for certain legal matters. It's advisable to consult with a lawyer through our platform to understand any specific requirements related to your situation.
A lawyer is a general term for anyone qualified to practise law and includes both solicitors and barristers. Solicitors usually deal directly with clients, giving legal advice, drafting documents, and handling transactions or disputes. If a case goes to court, especially higher courts, a solicitor may brief a barrister to represent the client. Barristers specialise in courtroom advocacy and legal argument, and are typically engaged by solicitors rather than the public directly. Both solicitors and barristers can be referred to as "Australian Legal Practitioners", meaning that they have a current practising certificate entitling them to give legal advice to the public.
Law Tram makes it easier to access trusted legal help for personal or business matters — securely, efficiently, and without pressure to commit. Start your confidential consultation today and stay in control every step of the way.
Yes. All communications and stored data on Law Tram are secured using industry-standard encryption protocols.
Use Law Tram on private, secure devices only. Avoid public or shared computers. Lock your screen, use strong passwords or biometrics, and be aware of your surroundings to maintain confidentiality.
If you’re using a shared or public device, it’s recommended to clear your browser history and cache to protect your privacy.
Immediately change your password and contact our support team. Monitor your account activity regularly for any unusual behaviour.
No. Law Tram does not sell, rent, or share your personal information with third parties without your consent. Your anonymised legal brief is only shared with solicitors who are considering assisting you.
Legal professional privilege, also known as client legal privilege, is a legal principle that protects the confidentiality of communications between a client and their lawyer. This means that any information you share with a lawyer for the purpose of obtaining legal advice cannot be disclosed without your consent. When you connect with a lawyer through Law Tram, this privilege ensures that your communications remain confidential.
Yes. Accessing Law Tram and submitting your legal matter is completely free. You’re only responsible for any fees charged by the solicitor if you choose to engage them.
Each solicitor sets their own fees based on the complexity of your matter and their professional rates. There is no fixed pricing across the platform.
Yes. Solicitors are legally required to provide a 'costs disclosure statement' outlining estimated fees and billing structures—unless your matter falls below certain thresholds that vary by state and territory.
Yes. You can and should discuss fees openly with the solicitor before agreeing to proceed. This includes negotiation of hourly rates, fixed fees, or payment plans.
In some cases, additional expenses like court filing fees, expert reports, or administrative charges may apply. Ask your solicitor to detail all potential costs in the disclosure statement.
If new complexities arise or the scope of work changes, your solicitor must provide an updated costs disclosure to keep you informed before continuing.
You may receive responses within 24–72 hours, depending on solicitor availability and the complexity of your matter.
Law Tram supports a wide range of legal areas including family law, property law, employment law, and more. However, some complex or highly specialised areas may not be suited to this format.
Law Tram does not assist in finding legal aid lawyers. If you’re seeking legal aid, please visit our dedicated legal aid page.
Law Tram works on most modern devices, including smartphones, tablets, laptops, and desktops. For best results, use a secure device with an up-to-date browser.
If the platform is not working as expected, contact our support team for assistance. Make sure your internet connection is stable and your browser is up to date.
We are committed to accessibility. Please contact us if you encounter barriers while using the platform, and we will do our best to assist or accommodate your needs.
Law Tram connects you with licensed lawyers who can provide tailored advice for your situation — with no hidden costs, no delays, and complete privacy. Get started today and take the first step toward confident legal decision-making.
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