Public Liability Injuries
Public liability injuries can occur in places such as shops, rental properties, footpaths or other public or private locations, and people are often unsure about what steps to take afterwards. This page outlines the common issues that arise when an injury happens in a public space, the types of information that may be useful to gather and how Law Tram provides a secure, obligation-free way to connect with licensed Australian lawyers for guidance tailored to your situation.
Injured in a public place or business?
If you’ve slipped, tripped, or been injured in a public place, private premises, or business setting, you may be able to claim compensation under public liability law. These claims cover a wide range of everyday situations — but they require proving negligence and gathering evidence quickly.
Law Tram connects you with personal injury lawyers who can help assess your case, advise you on your rights, and pursue the compensation you may be entitled to.
Law Tram can assist with a wide range of public liability injury matters, including:
- Slips and trips in supermarkets, shopping centres, cafés, or car parks
- Injuries at playgrounds, parks, or recreational facilities
- Falls caused by wet floors, uneven surfaces, or poor maintenance
- Incidents at private homes or rental properties where duty of care was breached
- Injuries from falling objects, broken fixtures, or unsafe conditions
- Negligence by property owners, business operators, or local councils
- Assistance with medical expenses, loss of income, and pain and suffering compensation
- Help if the injury led to permanent impairment or long-term disability
- Responding to insurer denials or delays
Why choose Law Tram
- Connect with lawyers who understand public liability issues
- Confidential platform to outline what happened and ask questions
- Guidance on what information may be relevant to discuss
- No obligation to engage any lawyer you speak with
- Lawyers help you understand the legal considerations involved
How it works
Confidential and Secure Questionnaire
Start by completing our secure online questionnaire. This step allows you to provide essential details about your injury and how it occurred.
Confidential Legal Snapshots
Law Tram’s advanced technology generates a confidential legal brief summarising your case while keeping your personal details private.
Review by Licensed Australian Lawyers
Your confidential legal snapshot is shared with our network of vetted lawyers who review your case to determine how they can assist.
Connect with a Lawyer
If a lawyer believes they can help, they will initiate a chat with you through the Law Tram platform. Your contact details remain private unless you choose to share them.
No Obligation
You’re under no pressure to retain any lawyer unless you’re confident in their ability to assist. Law Tram empowers you to make informed decisions.
What others are saying
Take the first step toward resolution
Law Tram offers a secure, efficient and supportive way to connect with lawyers who understand the legal issues that may arise when an injury occurs in a public or privately managed space. Whether your concerns relate to reporting the incident, gathering information or dealing with an occupier or insurer, our platform helps you access tailored legal guidance before you decide how to proceed.
Take the first step with clarity and peace of mind by starting your free online consultation with Law Tram now.
Frequently Asked Questions
Yes. Your information is encrypted and never shared with lawyers until you've chosen to proceed with your confidential snapshot.
No. The AI paralegal helps streamline the process, but you’re always in control. You can skip or clarify any questions.
There’s no obligation to proceed. If no lawyer offers to assist, or you're not happy with your options, you won't be charged.
No. Law Tram doesn’t charge you to use the platform. Any legal fees are set and communicated directly by the lawyers who respond.
You can indicate urgency in the questionnaire. While lawyers aim to respond quickly, the platform is best suited for matters that aren't emergencies.
Yes. Law Tram can be used to explore a second opinion or to better understand your situation before making further decisions.
No. Law Tram does not pay or receive any commission for personal injury or accident claims in the states and/or territories where legislation prohibits commissions being paid for personal injuries claim matters. In those states and/or territories, commissions apply only to contractual insurance matters, such as Total and Permanent Disability (TPD) and Income Protection claims made under an insurance policy or superannuation fund. This is to ensure compliance of Law Tram & Legal Partners with anti-claim farming legislation.
Law Tram can assist finding a solicitor in Queensland only for TPD / income protection contractual insurance claims. Queensland legislation prohibits Law Tram assisting you with finding a solicitor in Queensland for personal injury claims for damages and compensation. Please contact the Queensland Law Society to be referred to a solicitor.
Details such as where the incident occurred, what caused it, photographs, incident reports and any medical treatment received can help a lawyer understand your situation.
Many people choose to seek legal guidance first so they understand what information may be relevant and how to approach any discussions with an occupier or insurer.
Yes. A lawyer can outline the general duties that apply to occupiers and managers of public or private spaces and help you understand how these may relate to your circumstances.
Important Notice for Queensland, New South Wales and South Australia Users
Law Tram does not collect, refer, or connect people with lawyers for personal injury or accident compensation matters arising in Queensland (QLD), New South Wales (NSW), or South Australia (SA) or for claims for damages arising from motor vehicle accidents in Australian Capital Territory.
Due to strict claim-farming laws in these jurisdictions, Law Tram can only support contractual insurance claims such as Total and Permanent Disability (TPD) and Income Protection claims made under an insurance policy or superannuation fund.
If your matter involves an injury caused by another person, medical provider, or workplace, please contact a local law firm directly. Law Tram cannot process or forward such enquiries under any circumstances.