Common Claim Mistakes
Many people feel unsure about the steps involved after an injury, and misunderstandings about documents, deadlines or communication can lead to avoidable problems. This page outlines the common issues that arise when people navigate injury-related processes, the types of information that may be useful to organise and how Law Tram provides a secure and obligation-free way to connect with licensed Australian lawyers for guidance tailored to your circumstances.
Avoid the pitfalls that could harm your claim
Many personal injury claims fail or result in lower compensation simply because of avoidable mistakes made early on. Whether it’s delaying medical treatment, settling too quickly, or misunderstanding your rights, these errors can affect your outcome, even if your injury is genuine.
Law Tram connects you with lawyers who can identify and help you avoid the most common claim pitfalls, giving your matter the best chance of success.
Law Tram's Legal Partners can correct common claim mistakes, including:
- Not reporting your injury to your employer, insurer, or relevant authority in time
- Failing to seek medical attention or documentation shortly after the incident
- Talking directly to insurers or investigators without legal advice
- Signing documents or accepting low settlement offers too early
- Missing key deadlines or limitation periods
- Assuming that psychological or “minor” injuries don’t qualify for compensation
- Not keeping records of expenses, lost income, or treatment
- Relying solely on your own super fund or employer’s advice
- Believing you can’t make a claim because you were partially at fault
- Waiting too long to speak with a lawyer due to fear of legal costs
Why choose Law Tram
- Connect with lawyers who understand injury-related processes
- Confidential platform to outline your situation and ask questions
- Guidance on what information or documents may be relevant
- No obligation to engage any lawyer you speak with
- Lawyers help you understand the legal considerations involved
How it works
Confidential and Secure Questionnaire
Start by completing our secure online questionnaire. This step allows you to provide essential details about your injury and claim circumstances.
Confidential Legal Snapshots
Law Tram’s advanced technology generates a confidential legal brief summarising your case while keeping your personal details private.
Review by Licensed Australian Lawyers
Your confidential legal snapshot is shared with our network of vetted lawyers who review your case to determine how they can assist.
Connect with a Lawyer
If a lawyer believes they can help, they will initiate a chat with you through the Law Tram platform. Your contact details remain private unless you choose to share them.
No Obligation
You’re under no pressure to retain any lawyer unless you’re confident in their ability to assist. Law Tram empowers you to make informed decisions.
What others are saying
Take the first step toward resolution
Law Tram offers a secure, efficient and supportive way to connect with lawyers who understand the legal issues that may arise when managing an injury-related matter. Whether your concerns involve timeframes, communication, documentation or general processes, our platform helps you access tailored legal guidance before you decide how to proceed.
Take the first step with clarity and peace of mind by starting your free online consultation with Law Tram now.
Frequently Asked Questions
Yes. Your information is encrypted and never shared with lawyers until you've chosen to proceed with your confidential snapshot.
No. The AI paralegal helps streamline the process, but you’re always in control. You can skip or clarify any questions.
There’s no obligation to proceed. If no lawyer offers to assist, or you're not happy with your options, you won't be charged.
No. Law Tram doesn’t charge you to use the platform. Any legal fees are set and communicated directly by the lawyers who respond.
You can indicate urgency in the questionnaire. While lawyers aim to respond quickly, the platform is best suited for matters that aren't emergencies.
Yes. Law Tram can be used to explore a second opinion or to better understand your situation before making further decisions.
Law Tram can assist finding a solicitor in Queensland only for TPD / income protection contractual insurance claims. Queensland legislation prohibits Law Tram assisting you with finding a solicitor in Queensland for personal injury claims for damages and compensation. Please contact the Queensland Law Society to be referred to a solicitor.
No. Law Tram does not pay or receive any commission for personal injury or accident claims in the states and/or territories where legislation prohibits commissions being paid for personal injuries claim matters. In those states and/or territories, commissions apply only to contractual insurance matters, such as Total and Permanent Disability (TPD) and Income Protection claims made under an insurance policy or superannuation fund. This is to ensure compliance of Law Tram & Legal Partners with anti-claim farming legislation.
Dates, incident details, medical records, correspondence and any notes you have kept can help a lawyer understand the situation clearly.
Many people choose to seek legal guidance first so they understand what information may be relevant and how to approach future communication.
Yes. Timeframes, incomplete documents or unclear communication are frequent issues. A lawyer can outline the general processes that may apply to your circumstances.
Important Notice for Queensland, New South Wales and South Australia Users
Law Tram does not collect, refer, or connect people with lawyers for personal injury or accident compensation matters arising in Queensland (QLD), New South Wales (NSW), or South Australia (SA) or for claims for damages arising from motor vehicle accidents in Australian Capital Territory.
Due to strict claim-farming laws in these jurisdictions, Law Tram can only support contractual insurance claims such as Total and Permanent Disability (TPD) and Income Protection claims made under an insurance policy or superannuation fund.
If your matter involves an injury caused by another person, medical provider, or workplace, please contact a local law firm directly. Law Tram cannot process or forward such enquiries under any circumstances.