1. What is Law Tram?
Law Tram is a secure online platform designed to connect people seeking legal advice with registered solicitors in Australia. By leveraging advanced technology, we streamline the process of legal consultations, making it easier for clients to find the right legal help and for solicitors to acquire new clients.
2. How does the platform work?
After you complete a specific legal questionnaire, you have the option of engaging in a secure, anonymous dialogue with our Virtual Paralegal. This conversation helps in creating a comprehensive legal brief, which is then made available to our registered solicitors without revealing your identity. Solicitors can review these briefs and express their interest in assisting you by chatting with you online.
3. Is my data secure on Law Tram?
Absolutely. We prioritise your data security and have integrated robust e-security features. Additionally, our platform ensures user identities remain segmented from AI interactions, guaranteeing complete anonymity.
4. How much does it cost to use Law Tram?
For clients, using Law Tram is completely free. Solicitors pay a percentage of their legal fees to Law Tram, but only after they’ve been compensated by the client. There are no ongoing fees for solicitors.
5. How do I know the solicitors are qualified?
All solicitors registered on Law Tram are licensed and verified professionals in Australia. We ensure that only qualified solicitors have access to the legal briefs provided by clients.
6. Can I choose which solicitor to work with?
Yes. While multiple solicitors might express interest in your case, you have complete freedom to choose the solicitor you feel is the best fit for your needs.
7. How does AI help in the process?
Our Virtual Paralegal engages with you after you’ve completed the legal questionnaire. Through a secure dialogue, it gathers comprehensive details about your legal issue, ensuring that the resulting legal brief is detailed and helpful for solicitors. It does all of this without being able to see who you are to ensure your anonymity.
8. When will a solicitor contact me after I submit my details?
While the response time can vary, solicitors typically review and respond to briefs promptly. If a solicitor is interested in assisting with your case, they will contact you through the Law Tram portal.
9. How do I sign up as a solicitor on Law Tram?
Simply navigate to the ‘For Solicitors’ section on our website and follow the registration process. Once verified, you’ll gain access to the platform and can start reviewing legal briefs.
To sign up right now, simply click here.
10. I have more questions. How can I contact Law Tram?
We’re here to help! You can reach out to our support team through the ‘Contact Us’ page on our website, and we’ll get back to you as soon as possible.
11. How is ‘legal professional privilege’ protected on Law Tram?
In Australia, ‘legal professional privilege’ protects the confidentiality of communications between solicitors and their clients. As long as you are using Law Tram solely to find a solicitor, this privilege is maintained. Our platform is designed to uphold this essential aspect of the legal process.
12. What if AI leaks my details publicly?
There’s no need to worry about that. AI never has access to your personal identification details during interactions. Your data is stored in a separate silo, ensuring that the AI only sees the context of the legal matter, guaranteeing complete anonymity.
13. Does Law Tram provide legal advice?
No, Law Tram does not provide legal advice. Our platform’s primary function is to compile your information automatically into a brief, assisting you in finding a solicitor you wish to retain.
14. Is this free legal advice?
No, Law Tram is not a platform for free legal advice. It is a free service designed to connect you to Australian solicitors. For questions regarding legal fees, you should direct them to the solicitors who contact you through our platform.
15. What should I do if I’m not happy with a solicitor I connected with through Law Tram?
If you have concerns or issues with a solicitor you’ve connected with, it’s recommended that you discuss the matter with your state or territory’s law society or institute. They can provide guidance and support in such situations.
16. How much is Law Tram paid for its services?
Law Tram receives a percentage of the legal fees that clients pay to lawyers. The exact percentage varies based on lawyers and the nature of the matters. Solicitors are obligated to fully disclose this referral relationship in writing to the client. Before entering into cost agreements with clients, solicitors must acknowledge their existing legal obligations to disclose this relationship as per Law Tram’s requirements.
17. What if I’m under 18 years of age?
Law Tram is not available to people under the age of 18 years, under any circumstances. If you are under 18, visit this page where we have listed useful contact numbers and websites for you to get the help you need.